
Flights ticket refund policies may be confusing at times, based on the flight company, the kind of ticket booked, and why the cancellation is happening. Following are the important facts about our refund policy.
A complete refund is generally possible if you cancel within 24 hours of making the booking.
If AirJetGo or the flight company cancels your vacation, you can ask for a refund.
If the flight schedule is substantially changed or the trip is delayed by the flight company, you can claim compensation or a refund.
Non-Refundable Tickets: Full refunds are usually not possible, but you might be reimbursed for certain taxes and charges.
Refundable Tickets: A complete refund is generally issued, although there might be cancellation fees depending on the flight company's policies.
To claim a refund, please take the following steps:
Direct Booking: If you have booked directly with AirJetGo, contact our support team to start the refund process.
Third-Party Bookings: If you have booked with a travel agency or online travel website, contact them first for help with your refund.
Check Refund Policies: Always look at the policy of cancellations and refunds by the airline prior to making a booking.
Travel Insurance: You can save yourself from last-minute cancellations or emergencies by buying travel insurance.
Regulatory Help: In case you experience difficulties in getting a refund, you may make a complaint with the relevant travel regulatory body.
For any questions or issues, please reach out to our support team:
Email: info@airjetgo.online
Phone: +1-(844) 915-7700